1. HOW TO TRACK YOUR ORDER
Once your order is shipped, you will receive an email with:
β YourΒ tracking number
β AΒ tracking linkΒ to monitor your packageβs journey
You can track your order in :
1οΈβ£Β Via our form : simply add your first name & last name, and click on the form.
2οΈβ£ Via ParcelsApp :Β https://parcelsapp.com/Β β Simply enter your tracking number.
2. TRACKING UPDATES & DELIVERY STATUS
Your tracking status may show:
β’Β Processing:Β Your order has been received and is being prepared for shipping.
β’Β Shipped:Β The package is on its way to the carrier.
β’Β In Transit:Β Your package is moving through the shipping network.
β’Β Out for Delivery:Β The package is arriving soon.
β’Β Delivered:Β Your order has reached its final destination.
πΒ If your tracking information has not updated within 48 hours, please contact us.
3. DELIVERY DELAYS & ISSUES
β’Β If your tracking showsΒ delayed or stuck, waitΒ 24-48 hoursΒ as updates may be slow.
β’Β If your package isΒ marked as delivered but you havenβt received it, check with neighbors or your local post office.
β’Β If your package isΒ lost or significantly delayed, contact us atΒ support@pachamart.com, and we will assist you in filing a claim with the carrier.
4. CONTACT US FOR ANY ISSUE
π’Β 441 Overlook RD, Mansfield, OH 44907
π§Β support@pachamart.com
πΒ +1 (332) 867-0737

