Extra 20% OFF at checkout

1. HOW TO TRACK YOUR ORDER

Once your order is shipped, you will receive an email with:

βœ… YourΒ tracking number

βœ… AΒ tracking linkΒ to monitor your package’s journey

You can track your order in :

1️⃣ Via our form : simply add your first name & last name, and click on the form.

2️⃣ Via ParcelsApp :Β https://parcelsapp.com/ – Simply enter your tracking number.

2. TRACKING UPDATES & DELIVERY STATUS

Your tracking status may show:

β€’Β Processing:Β Your order has been received and is being prepared for shipping.

β€’Β Shipped:Β The package is on its way to the carrier.

β€’Β In Transit:Β Your package is moving through the shipping network.

β€’Β Out for Delivery:Β The package is arriving soon.

β€’Β Delivered:Β Your order has reached its final destination.

πŸ“ŒΒ If your tracking information has not updated within 48 hours, please contact us.

3. DELIVERY DELAYS & ISSUES

β€’Β If your tracking showsΒ delayed or stuck, waitΒ 24-48 hoursΒ as updates may be slow.

β€’Β If your package isΒ marked as delivered but you haven’t received it, check with neighbors or your local post office.

β€’Β If your package isΒ lost or significantly delayed, contact us atΒ support@pachamart.com, and we will assist you in filing a claim with the carrier.

4. CONTACT US FOR ANY ISSUE

🏒 441 Overlook RD, Mansfield, OH 44907

πŸ“§Β support@pachamart.com

πŸ“žΒ +1 (332) 867-0737